At Social Traffic CRM, we are committed to protecting the privacy of our users and their personal information. This privacy policy applies to our software solution and describes how we collect, use, and disclose personal information.

  1. Personal Information We Collect

We collect personal information from our users in order to provide our software services and to improve the user experience. The personal information we collect may include:

  • Contact information, such as your name, email address, and phone number
  • Demographic information, such as your age, gender, and location
  • Information about your use of our software, such as the features you use and how you interact with them

We may also collect personal information from third-party sources, such as social media platforms, to enhance our understanding of our users and improve our services.

  1. How We Use Personal Information

We use the personal information we collect to provide our software services and to improve the user experience. This may include:

  • Communicating with you about your use of our software and providing customer support
  • Developing and improving our software and services
  • Analyzing user behavior and preferences to understand how our software is used
  • Personalizing the content and features of our software to better suit the needs and preferences of our users

We may also use personal information for research and development purposes, such as testing new features or analyzing user behavior.

  1. Sharing Personal Information

We will not sell or share your personal information with third parties, except as required by law or with your explicit consent. We may share personal information with third-party service providers who assist us in providing our software services or who perform services on our behalf, such as hosting our software or analyzing user data. These third parties are bound by contract to protect the privacy of your personal information and to use it only for the purposes for which it was disclosed.

  1. Security of Personal Information

We take the security of your personal information seriously and have implemented measures to protect your information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative controls, such as firewalls, encryption, and access controls.

  1. Your Rights and Choices

You have the right to access, rectify, or erase your personal information, as well as the right to object to or restrict the processing of your personal information. You can exercise these rights by contacting us at admin@socialtraffic.ca.

You may also have the right to withdraw your consent to the processing of your personal information at any time, although this may affect our ability to provide our software services to you.

  1. Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or to comply with legal requirements. We will notify you of any material changes to this privacy policy by posting the updated policy on our website or by other means.

  1. Contact Us

If you have any questions or concerns about our privacy policy or the way we handle your personal information, please contact us at admin@socialtraffic.ca. We will do our best to address your concerns and resolve any issues.