AI Review Response & Management
AI review response system for Google, Facebook, Yelp. Instant personalized responses. Increase ratings 4.2 to 4.7 stars. From $397/mo.
Sound familiar?
Bad reviews sit there unanswered, scaring away new customers.
You see the review, panic, and spend an hour crafting a response.
By the time you reply, the damage is done.
Good reviews get ignored because you're too busy firefighting.
There's a better way.
Reviews responded to vs manual process
Response time - 5 min vs 3 days manually
Rating increase within 6 months
What Our Customers Say
Real feedback from businesses we've helped transform with custom software
Michael Johnson Thanks! We're thrilled to hear your team is seeing such great results. Here's to scaling even higher!
Just started last week, pretty skeptical at first but dashboard is actually really clean. so far so good 👍
Had a routing issue on launch day but ST fixed it in like 20 minutes. app's been solid since, customers love it
Omar Hassan It was a pleasure working with you! Glad to see the app performing so well.
no more double bookings thank god 😅 saves me like 2 hours a day
been live for 3 weeks, chatbot is collecting leads 24/7 now. still getting used to it but its working
Robert Kim Great to hear! Let us know if you need anything as you get more familiar with the system.
Enrollment used to take forever with all the paperwork. this platform made it so much easier, students are actually finishing registration now
ditched airbnb, running our own booking site now. happy with how it turned out
James Brown Thanks! Great to see the platform working well for you.
dashboard is clean, finally can see all our data in one place instead of switching between 5 tabs
solid django work, backend hasn't crashed once since launch. they know what they're doing
Chris Wilson Thanks! Reliability is our top priority.
they actually understand business not just code. Rare to find
Why Choose Us?
See how we stack up against typical agencies
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Typical Agencies
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Social Traffic Inc.
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|---|---|---|
| Response Time | 3-5 days | 5 minutes |
| 24/7 Monitoring | ✗ | ✓ |
| Tone Consistency | Varies | Perfect every time |
| Setup Time | N/A | 1 week |
| Multi-Platform | Multiple logins | Unified dashboard |
| Response Rate | 30-40% | 95%+ |
| Brand Voice Training | ✗ | ✓ |
You get all 11 AI services
Not just AI Review Response System. The entire platform.
One price. Everything included. No add-ons.
Why bundle everything together?
Because customers don't contact you through just one channel. They call, text, message on Facebook, fill out forms, and leave reviews. You need AI everywhere, not just in one spot. That's why we built a complete platform instead of selling tools piecemeal.
One Platform
One Price
Frequently Asked Questions
Got questions? We've got answers. If you don't see your question here, feel free to contact us.
Learns from your past responses:
- Analyzes 50-100 of your review responses
- Learns your tone (professional vs. casual, formal vs. friendly)
- Picks up your vocabulary and phrases
- Knows which complaints get apologies vs. explanations
You review first 20 AI responses and mark what sounds like you. By response 30, it's indistinguishable.
Yes, with built-in sentiment analysis:
- 5-star reviews: AI responds immediately with thanks
- 3-4 stars: AI drafts response, you approve before posting
- 1-2 stars: AI drafts, flags for manager approval
- Legal/safety issues: Immediately escalates, no auto-response
Social Traffic CRM's sentiment analysis ensures negative reviews get careful handling.
Yes, monitors and responds across:
- Google Business Profile
- Facebook, Instagram
- Yelp, TripAdvisor
- Industry-specific (Zillow, Healthgrades, Avvo, etc.)
Single dashboard in Social Traffic CRM shows all reviews. AI responds everywhere from one system.
Real-time monitoring with instant response:
- Review posted → Social Traffic CRM detects within minutes
- Analyzes sentiment (positive/negative/neutral)
- Generates personalized response (references specific details)
- Posts response (or queues for approval if negative)
Average: 5-10 minutes for positive reviews. Compare to industry average: 3-7 days.
Yes, with smart follow-ups:
- Detects short positive reviews ("Great service!")
- Responds with thanks + gentle prompt ("We'd love to hear what you liked most!")
- For 5-star reviews, can send private message asking to share on other platforms
Increases detailed 5-star reviews by 30-40%. More detail = more trust for future customers.
Social Traffic CRM flags for human review:
- AI detects factual errors (dates, names, services mentioned)
- Drafts professional correction without being defensive
- Alerts you before posting (you decide if tone is right)
- Can help you report review to platform if it violates terms
Never auto-responds to disputed facts. That requires human judgment.
Indirectly, yes:
- Response rate: Google rewards businesses that respond to reviews
- Recency: Recent reviews + responses signal active business
- Keywords: AI includes relevant keywords naturally
- Star rating: Good responses prevent rating drops
Clients typically see 15-20% increase in "near me" search visibility after 90 days.
1 week:
- Day 1-2: Connect review platforms (Google, Yelp, Facebook)
- Day 3-4: Train AI on your brand voice using past responses
- Day 5-6: Test with recent reviews, approve/edit AI drafts
- Day 7: Go live with auto-response for positive reviews
Negative reviews stay in approval queue until you're comfortable (usually 2-4 weeks).
Still have questions? Get in touch
Ready to Get Started?
Let's build something great together. Get a free consultation and detailed project quote.
was about to hire 3 more people for our call center. tried this instead and honestly can't believe how well it works