Privacy Policy

Effective Date: July 10, 2024

At Social Traffic Inc., we are committed to protecting your privacy and maintaining the trust you place in us. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of personal information.

1. Information We Collect

When you use our website or services, we may collect the following information:

  • Personal Information: Name, email address, phone number, business details, and billing information.
  • Client Campaign Data: Marketing campaign performance metrics, audience insights, and analytics data.
  • Website Usage Data: IP address, browser type, pages visited, time spent on our website, and interaction with our content.

2. How We Collect Information

We collect information through:

  • Direct interactions when you use our services or contact us
  • Automated technologies such as cookies and tracking pixels
  • Third-party sources, including social media platforms and data providers (with your consent)

3. Use of Your Information

We use your information for:

  • Direct interactions when you use our services or contact us
  • Analyzing campaign performance and generating insights
  • Communicating about our services, updates, and industry news
  • Complying with legal obligations and enforcing our terms of service

4. Data Sharing and Disclosure

We may share your information with:

  • Service providers and partners who assist in delivering our services (e.g., hosting providers, analytics tools)
  • Advertising platforms for targeted marketing campaigns (with your explicit consent)
  • Legal authorities when required by law or to protect our rights
  • Potential buyers in the event of a business sale or merger (you will be notified in such case)

We do not sell your personal information to third parties.

5. Data Security

We implement robust security measures to protect your data, including:

  • Encryption of sensitive information in transit and at rest
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and privacy best practices
  • Access controls and authentication mechanisms

6. Your Rights and Choices

Under Canadian privacy laws, you have the right to:

  • Access and request a copy of your personal information
  • Correct inaccuracies in your personal information
  • Withdraw consent for data processing (where applicable)
  • Request deletion of your personal information (subject to legal requirements)
  • Opt-out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic and user behaviour.
  • Personalize content and improve user experience
  • Opt-out of marketing communications

You can manage your cookie preferences through your browser settings or our cookie management tool.

8. Cross-Border Data Transfers

As a Canadian company, we may transfer data to countries outside of Canada for processing. We ensure appropriate safeguards are in place to protect your information and comply with Canadian privacy laws.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect or process personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website, and we will notify you of any significant changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer at: