"Amazing food and great atmosphere. Our waiter was fantastic!"
"Great coffee and pastries. My new favorite spot!"
AI Review Collection for Restaurants
A family leaves after a great meal. Your AI sends a review request while the experience is fresh. Your Google and Yelp ratings climb.
Increase in orders
Table utilization
Average Google rating
Customer return rate
Sound Familiar?
Phone orders tie up your staff during the dinner rush. Online ordering fees eat into thin margins.
Reservations get double-booked. Walk-ins leave because the wait is too long. Tables sit empty.
One bad Yelp review tanks your rating. You spend hours crafting responses instead of running your business.
Loyal customers haven't been in for months. You don't have time to reach out to every one of them.
78%
of diners check reviews before choosing a restaurant
BrightLocal Consumer SurveyMeet your AI reputation manager
An intelligent reputation system that generates 10x more 5-star reviews automatically and ensures every review gets answered in minutes. Turning happy customers into advocates while protecting your reputation 24/7.
No more awkward manual asks. No more unanswered reviews. Just 10x more 5-star reviews and consistent, professional responses to every rating.
Your customers feel heard and appreciated. Your online ratings soar. Your business attracts more customers through social proof.
What Our Customers Say
Real feedback from businesses we've helped transform with custom software
Frotan Mansoor Thanks! We're thrilled to hear your team is seeing such great results. Here's to scaling even higher!
Beautiful platform for our courses, students love how easy it is to navigate and enroll
new website is bringing in way more leads than expected. their marketing actually works, not just talk
Had a routing issue on launch day but ST fixed it in like 20 minutes. app's been solid since, customers love it
David Thomas It was a pleasure working with you! Glad to see the app performing so well.
website looks amazing, already getting more quote requests than before. really happy with how professional it makes us look
been live for 3 weeks, chatbot is collecting leads 24/7 now. still getting used to it but its working
Oscar Villafuerte Great to hear! Let us know if you need anything as you get more familiar with the system.
their marketing brought us way more renovation jobs than we expected. finally getting consistent leads
Carlos Clive Thanks! Great to see the platform working well for you.
dashboard is clean, finally can see all our data in one place instead of switching between 5 tabs
solid django work, backend hasn't crashed once since launch. they know what they're doing
Emal Saidgool Thanks! Reliability is our top priority.
they actually understand business not just code. Rare to find
What's Included
Everything you need to succeed with Review Automation
Perfect Timing Detection
AI analyzes customer interactions and sends review requests at the moment satisfaction is highest. Timing is everything.
Multi-Channel Outreach
SMS, email, and chat review requests. If one channel doesn't work, AI tries another automatically.
Sentiment-Based Routing
Happy customers (4-5 stars) go to Google/Facebook. Unhappy customers (1-3 stars) get private feedback forms first.
Automated Follow-ups
If customers don't respond to first request, AI follows up automatically (without being annoying).
Review Monitoring Dashboard
Track review volume, average rating, response rates, and sentiment trends. See which triggers work best.
Automated Review Responses
AI monitors Google, Facebook, Yelp 24/7 and responds to every review within minutes. Personalized responses that match your brand voice.
Why Choose Us?
See how we stack up against typical agencies
|
Typical Agencies
|
Social Traffic Inc.
|
|
|---|---|---|
| Setup Time | N/A | 1 week |
| Automation | ✗ | ✓ |
| Multi-Channel Requests | ✗ | ✓ |
| Follow-Up Reminders | Manual | Automated |
| Response Rate | 5-10% | 30-40% |
| Time Required | 10+ hrs/week | 0 hrs/week |
| Negative Review Filtering | ✗ | ✓ |
| Automated Review Responses | ✗ | ✓ |
| 24/7 Review Monitoring | ✗ | ✓ |
You get all 8 AI services
Not just Review Automation. The entire platform.
One price. Everything included. No add-ons.
Why bundle everything together?
Because customers don't contact you through just one channel. They call, text, message on Facebook, fill out forms, and leave reviews. You need AI everywhere, not just in one spot. That's why we built a complete platform instead of selling tools piecemeal.
One Platform
One Price
Frequently Asked Questions
Got questions? We've got answers. If you don't see your question here, feel free to contact us.
Automated multi-channel requests:
- Email: Sent 24-48 hours after service (optimal timing)
- SMS: "Quick favor. Rate your experience?" with direct link
- Follow-up: Gentle reminder after 3 days if no response
AI learns which customers respond better to email vs. SMS. Response rate: 30-40% (vs. 5-10% manual).
Smart filtering in Social Traffic CRM prevents disasters:
- First question: "How was your experience? ⭐⭐⭐⭐⭐"
- 5 stars: "Awesome! Share on Google?" → Public review
- 3-4 stars: "Thanks. What could we improve?" → Private feedback
- 1-2 stars: "We're sorry. Manager will contact you." → Never public
Unhappy customers get private resolution. Happy customers leave public reviews. Your rating stays high.
Yes, you choose priority in Social Traffic CRM:
- Google: Most important for local SEO (default)
- Facebook: Good for social proof
- Industry-specific: Yelp (restaurants), Zillow (real estate), Healthgrades (medical)
Can also rotate platforms. Google for customer 1, Facebook for customer 2. To build presenceeverywhere.
No, Social Traffic CRM follows all guidelines:
- ✓ Allowed: Asking all customers for reviews (not selective)
- ✓ Allowed: Sending email/SMS with review link
- ✗ Prohibited: Offering discounts for reviews (we don't do this)
- ✗ Prohibited: Writing fake reviews (we only ask real customers)
100% compliant. We've processed 50,000+ review requests with zero policy violations.
Depends on your customer volume:
- Low (10-20 customers/week): Request from everyone
- Medium (50-100/week): Request from 80% (skip repeat reviewers)
- High (500+/week): Sample 50% to avoid overwhelming platforms
Social Traffic CRM tracks who's been asked before and skips them. No duplicate requests.
Social Traffic CRM is your booking/CRM system:
- Appointment completed → automatic review request
- Deal marked "Closed Won" → automatic review request
- Order delivered → automatic review request (3 days later)
Set workflow once, runs forever. Every customer gets automatic request at perfect time.
Yes, for three reasons:
- Recency matters: Google prioritizes recent reviews (last 30-90 days)
- Volume signals growth: 200 reviews from 2019 < 50 reviews last month
- Algorithm boost: Consistent flow = active business = higher rankings
Businesses that stop collecting reviews see rankings drop within 6 months. Social Traffic CRM keeps momentum going.
1 week setup in Social Traffic CRM:
- Day 1-2: Connect to your calendar/CRM (already built-in)
- Day 3-4: Customize email/SMS templates to match brand
- Day 5-6: Test with 5-10 recent customers
- Day 7: Go live with full automation
First reviews start coming in within 48-72 hours. Most get 10-20 reviews in first month.
AI monitors all platforms 24/7 and responds within minutes:
- 5-star reviews: AI responds immediately with thanks
- 3-4 stars: AI drafts response, you approve before posting
- 1-2 stars: AI handles with empathy, offers solutions, escalates if needed
- Brand voice: AI learns from your past responses to match your tone
Every review gets a personalized, thoughtful response. No generic templates. Shows potential customers you care.
Still have questions? Get in touch
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Learn moreReady to Get Started?
Let's build something great together. Get a free consultation and detailed project quote.
was about to hire 3 more people for our call center. tried this instead and honestly can't believe how well it works