Terms and Conditions
By purchasing any product or service, I agree to the terms and conditions below set forth by SocialTraffic. Upon execution of your order, you will be billed immediately based on the payment terms disclosed in your agreement. Services are rendered immediately unless specified in the agreement. The service Period will start on the day of contract execution. The web pages available at www.socialtraffic.ca and all linked pages, including all information provided at www.socialtraffic.ca to any other website (collectively the “Site”), are owned and operated by Social Traffic Inc. (“Social Traffic”).
Social Traffic has the right to terminate your account for any reason. You, “the user” or “account holder,” have the right to terminate your account within our Billing and Payments Section guidelines.
Effect of Termination
If a customer chooses to stop services before the end of their current agreement term, they may; however, payment is due, in full, for the full term of the contract plus the applicable 30-day notice period.
You agree that termination will not relieve you of any obligation to pay any fees agreed to in your sales order. You will be charged the full amount of the fee(s) due and agreed upon the execution of your sales order in the month your agreement is terminated. Upon termination of this agreement, you shall immediately cease all use of the Site, and Social Traffic will disable all access to the Site.
All advertising campaigns are the property of Social Traffic unless otherwise stated in an additional contract or addendum. Billing and Payments Social Traffic has specific policies concerning billing and payments. ALL products offered by Social Traffic fall under this scope, including but not limited to: advertising services provided on Facebook, Google, Instagram, Pinterest, Snapchat, and TikTok.
Payments may be made by credit card. Any money spent on an account by Social Traffic to any third party (specifically social media sites) is non-refundable at any point. Set-up and build and integration fees charged for account creation and establishment are non-refundable. You shall not be entitled to make any deduction from the sum due for the service (s) regarding any set-off or counterclaim against Social Traffic.
You are not entitled to withhold payments by reason of any alleged defect in the service (s). Under no circumstances are you entitled to refund or reimbursement of fees paid to Social Traffic. ALL accounts are put on a recurring payment cycle unless specified otherwise by the customer at the point of sale. Any client wishing to be taken off recurring status, pause an account or cancel an account must contact Social Traffic at +1-647-773-2740 or email@example.com at least 30 days before the due date of their next payment.
Social Traffic fees will be prorated based on when the agreement is signed and will be billed automatically on the 1st of each month thereafter. It is the sole responsibility of the customer to contact Social Traffic to cancel their account. Notice of cancellation must be given within 30 days of the end of the term period, or an automatic renewal of time and services will occur. Cancellation requests must be submitted in writing to firstname.lastname@example.org.
Term contracts have a minimum period of service equal to the term stated. “Minimum Period of Service” means, for each applicable service, the minimum period that the service will be provided by the Company, commencing on the service (s) Start Date as defined by the date of signature. The value of time will be defined in the agreement and delivered consecutively monthly. Service(s) will continue to reoccur unless service is terminated by our “Minimum Period of Service” termination policy.
Social Traffic must successfully process payments made by credit card to keep accounts online and active to prevent any ‘down-time’ or temporary termination of service.
Limitation of Liability & Customers (Clients) Responsibility
SOCIAL TRAFFIC ACCEPTS NO RESPONSIBILITY IN THE FOLLOWING INSTANCES: SHOULD AN ACCOUNT BE BROUGHT OFF-LINE AS A RESULT OF TECHNICAL DIFFICULTIES AT OUR FACILITIES OR THOSE OF THE VENDORS SOCIAL TRAFFIC USES. DUE TO THE TECHNICAL NATURE OF OUR PRODUCTS AND SERVICES, SOCIAL TRAFFIC CAN NOT BE HELD RESPONSIBLE FOR TECHNICAL DIFFICULTIES THAT OCCUR. SOCIAL TRAFFIC ADVERTISING SERVICES ARE DESIGNED TO BE EMPLOYED AND MANAGED BY SOCIAL TRAFFIC AND DO NOT GUARANTEE ANY INCREASE IN BUSINESS OR SPECIFIC TRAFFIC LEVELS TO A GIVEN ADVERTISEMENT.
ANY LOSS OF BUSINESS RESULTING FROM AN ADVERTISEMENT IS SOLELY THE RESPONSIBILITY OF THE CLIENT. IF A CLIENT NOTICES AN ERROR IN THEIR ACCOUNT, ON THEIR ADVERTISEMENT, OR IN ANY PRODUCT OR SERVICE – IT IS SOLELY THEIR RESPONSIBILITY TO CONTACT SOCIAL TRAFFIC TO HAVE IT CHANGED. IN NO EVENT WILL SOCIAL TRAFFIC BE LIABLE TO ANY PARTY FOR (i) ANY SPECIAL, DIRECT, INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE) OR ANY OTHER DAMAGES ARISING IN ANY WAY FROM OR IN CONNECTION WITH THE AVAILABILITY, USE, RELIANCE ON, PERFORMANCE OF THE SITE OR SERVICE, ANY AND ALL DEALS, SERVICES, PRODUCTS OR REPRESENTATIONS PROVIDED BY MERCHANTS OR ANY AGREEMENT BETWEEN YOU AND A MERCHANT.
PROVISION OF OR FAILURE TO PROVIDE THE SITE OR SERVICE, LOSS OF DATA, YOUR ACCESS OR INABILITY TO ACCESS OR USE THE SITE OR SERVICE OR YOUR USE AND RELIANCE ON INFORMATION OR CONTENT AVAILABLE ON OR THROUGH THE SITE OR SERVICE, INCLUDING VIRUSES ALLEGED TO HAVE BEEN OBTAINED, OR INVASION OF PRIVACY FROM OR THROUGH THE SITE OR SERVICE, EVEN IF SOCIAL TRAFFIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE; OR (ii) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER DYSFUNCTION IN, OR DESTRUCTIVE PROPERTIES OF, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SITE OR SERVICE.
SOME PROVINCES AND STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. IN SUCH PROVINCES, STATES OR JURISDICTIONS, SOCIAL TRAFFIC’S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. Third-Party Disclosure SOCIAL TRAFFIC USES THIRD PARTIES FOR VARIOUS PRODUCTS AND SERVICES. It CAN NOT BE HELD RESPONSIBLE FOR DOWNTIME OR LOSS OF BUSINESS DUE TO FAILURES OF SAID THIRD PARTIES.
By accessing and/or using the Site and signing a sales order for services offered by Social Traffic (the “Service”), you agree that this is a binding contract between You and Social Traffic and that You will abide by the Terms. Social Traffic reserves the right to amend the Terms at its sole discretion without notice to You.
Social Traffic will exercise reasonable efforts to post a notice on the Site any time the Terms have been amended. However, You agree that it is solely your responsibility to review the Terms periodically and that You will immediately cease use of the Site and the service if, at any time, You find the Terms unacceptable. You agree that, by continuing to use or access the Services following notice of any revision, You have consented to and will abide by any such revision.
BY ACCESSING AND USING THE SITE AND/ OR THE SERVICE, YOU AGREE AND AFFIRM THAT YOU ARE AT LEAST EIGHTEEN (18) YEARS OLD AND ARE LEGALLY COMPETENT TO ENTER INTO THIS AGREEMENT AND ANY AGREEMENTS REQUIRED IN CONNECTION WITH YOUR USE OF THE SERVICE AND/ OR SITE.
Access by Authorized Users
Access to certain aspects of the Site, or certain Services may require a username and password. You require a secure link accessible only from behind your firewall to access these sites. You are solely responsible for all control, management, dissemination, and creation of new usernames and passwords. Any access to the Site or Services via such username and password or secure link is deemed by Social Traffic to be done with your authorization.
You agree to be responsible for all activities that occur under your usernames and passwords, including, but not limited to, any orders placed with Third-Party Vendors, any access that is provided to billing information, and any security breaches.
Furthermore, You agree that You will exit from your account at the end of each session. You will not engage in any activity that interferes with or disrupts the Site or Service (or the servers and networks connected to the Site or Service).
Any and all intellectual property rights (“Intellectual Property”) associated with the Site, the service and its contents (the “Content”) are the sole property of Social Traffic, its affiliates or third parties. This includes, without limitation, the text, software, scripts, graphics, photos, sounds, interactive features and the trademarks, service marks and logos contained therein (“Marks”).
The Marks are owned or licensed to Social Traffic, subject to copyright and other intellectual property rights under Canadian and other countries’ laws and international conventions. Content provided by Social Traffic is provided to you “AS IS” for your information and personal use only. It may not be used, copied, reproduced, modified, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. Social Traffic reserves all rights not expressly granted in and to the Site and Services.
Social Traffic grants You a limited, personal, non-transferable, non-sublicensable, revocable license to (a) access and use only the Site, Content and Services only in the manner presented by Social Traffic, and (b) access and use the Social Traffic computer and network services offered within the Site (the “Social Traffic Systems”) only in the manner expressly permitted by Social Traffic.
Except for this limited license, Social Traffic does not convey any interest in or to the Social Traffic Systems, information or data available via the Social Traffic Systems (the “Information”), Content, Services, Site or any other Social Traffic property by permitting You to access the Website. Except to the extent required by law or as expressly provided herein, none of the Content and/or information may be reverse-engineered, modified, reproduced, republished, translated into any language or computer language, retransmitted in any form or by any means, resold or redistributed without the prior written consent of Social Traffic.
You may not make, sell, offer for sale, modify, reproduce, display, publicly perform, import, distribute, retransmit or otherwise use the Content in any way unless expressly permitted to do so by Social Traffic.
As part of the Services, Social Traffic may furnish the opportunity for you to connect with and/or purchase certain products and/or services (“Deals”) from third-party merchants (“Merchants”) in the following manners:
Outbound Links – The Services may include links to websites of Merchants or other third parties and resources (collectively, “Linked Sites”) on the Site. These Linked Sites are provided solely as a convenience to You and not as an endorsement by Social Traffic of the Content on such Linked Sites or the services provided by any Merchant. Social Traffic is not responsible for the availability of the Linked Sites or the Content or activities of such sites. If You decide to access Linked Sites, You do so at your own risk.
Advertising Platform Services
The nature of the service that you order or sign up for may allow You to access and use certain data and marketing tools made available through Oracle Data Cloud (the “Advertising Platform Services”). Such Advertising Platform Services may allow You to post advertisements and other Content through Meta (Facebook & Instagram), Snapchat, TikTok, Pinterest and on other digital platforms (each an “Advertising Platform”).
Suppose You place advertisements or other Content with any Advertising Platform as part of the Advertising Platform Services. In that case, you agree that such advertisements will be subject to separate advertising guidelines and other terms and conditions between You and the applicable Advertising Platform. Current Advertising Guidelines can be found at
Meta – https://www.facebook.com/policies/ads
Snapchat – – https://www.facebook.com/policies/ads
TikTok – https://ads.tiktok.com/help/article?aid=9552
Pinterest – https://policy.pinterest.com/en/advertising-guidelines.
Your access to and use of the Advertising Platform Services is also subject to any Service Descriptions, Privacy Policies, and Hosting and Delivery Policies that Oracle Data Services may adapt, modify, or implement from time to time, and that govern the Advertising Platform Services, all of which may be viewed at www.oracle.com/contracts (“Service Specifications”).
At any time, Oracle Data Services may update the Services and Service Specifications. Social Traffic may update these Terms to reflect changes in, among other things, laws, regulations, rules, technology, industry practices, patterns of system use, and availability of the Advertising Platform Services; however, any such changes will not result in a material reduction in the level of security of the applicable Advertising Platform Services provided to You for the duration of the time that such Advertising Platform Services are provided.
You represent and warrant to Social Traffic, Oracle Data Cloud, and to the applicable Advertising Platform that: (i) Your advertising and other Content complies with all applicable foreign and domestic federal, state and local laws and government rules and regulations (including any laws, directives or regulations relating to privacy, consumer protection, databases, data collection or data transfer) and Your privacy policies, (ii) You have provided proper notice and secured proper consent (including under Your privacy policies) for the collection and use of Your advertising and other Content in connection with the Advertising Platform Services and any other applicable feature of the service, and (iii) You have procured all rights and licenses, and have all power and authority, necessary to provide Your advertising and other Content to Oracle, Social Traffic, and any applicable Advertising Platform to be used in the manner as contemplated under the Advertising Platform Services and any other applicable feature of the service, without the additional consent of any third party.
You further represent and warrant that any of Your advertising and other Content provided to Oracle Data Cloud, Social Traffic, or any applicable Advertising Platform for utilization in connection with the Advertising Platform Services or any other applicable feature of the service: (i) consists solely of records based on personal data (and not cookie-based records or cookie-based records that are appended to personal data that were either: (x) collected from Your customers or (y) purchased or licensed by You from third parties; and (ii) is readily available and accessible to You.
As a condition to your receipt of Advertising Platform Services, You must provide a method and sufficient privileges for Social Traffic and/or Oracle Data Services to create and populate Digital Audiences into Your ad account on the applicable Advertising Platform. Absent express written permission from Social Traffic, Your advertising and other Content may not relate to individuals subject to The General Data Protection Regulation (GDPR) (EU) 2016/679.
You expressly agree that Oracle Data Cloud and the applicable Advertising Platform are each intended third party beneficiaries of Your representations, warranties, covenants, and agreements outlined in these paragraphs relating to the Advertising Platform Services. You specifically authorize Social Traffic to contract with Oracle Data Cloud and any applicable Advertising Platform on your behalf, as necessary or appropriate for You to access and/or use the Advertising Platform Services. Without limiting any other right of termination or modification of the service as set forth herein, the Advertising Platform Services will not be available to You, as described in these paragraphs, if: (a) Oracle Data Cloud is no longer making such Advertising Platform Services generally available to commercial customers, or (b) the agreement pursuant to which Oracle Data Services is making the Advertising Platform Services available to Social Traffic is terminated or otherwise no longer in effect.
Social Traffic may also terminate the Advertising Platform Services with respect to a particular Advertising Platform immediately upon written notice if: (i) such Advertising Platform blocks, impedes, or makes it commercially unreasonable for Oracle Data Services or Social Traffic to make your advertising or other Content available on such Advertising Platform; or (ii) You fail to establish or maintain an account with such Advertising Platform as required under its terms.
Linking to any page of the Website other than to https://www.socialtraffic.ca through a plain text link is strictly prohibited in the absence of a separate linking agreement with Social Traffic. Any website or other device that links to https://www.socialtraffic.ca or any page available therein is prohibited from (a) replicating Content, (b) using a browser or border environment around the Content, (c) implying in any fashion that Social Traffic or any of its affiliates are endorsing it or its products, (d) misrepresenting any state of facts, including its relationship with Social Traffic or any of its affiliates, (e) presenting false information about Social Traffic products or services, and (f) using any logo or mark of Social Traffic or any of its affiliates without express written permission from Social Traffic.
User Supplied Information
Because we do not control the security of the Internet or other networks you use to access the Site or communicate with us, Social Traffic cannot be, and is not responsible for, the security of information that you choose to communicate with Social Traffic, the Site and, Merchants, Oracle Data Services, or any Advertising Platform while it is being transmitted. In addition, Social Traffic is not responsible for any data lost during transmission.
You will not upload, post, or otherwise make any material protected by copyright, trademark, or other proprietary rights on the Site without the owner’s express permission of the copyright, trademark, or other proprietary rights. You will be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission.
By submitting data or material to any public area of this Site or the Service, you warrant that the owner of such material has expressly granted Social Traffic the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. You also grant Social Traffic the right to edit, copy, publish and distribute any material you make available on this Site.
Restrictions on use of the Site and the service
In accessing and/or using the Site or Service, You are expressly prohibited from violating or attempting to violate any security features of the Site or Service, including, without limitation, (a) accessing Content or data not intended for You, (b) or logging onto a server or account that You are not authorized to access, (c) attempting to breach the security or authentication measures of the Site and Service without proper and prior authorization, (d) attempting to probe, scan or test the vulnerability of the service, the Site or any associated system or network, or, (e) interfering or attempting to interfere with service to any user, host or network, including, without limitation, by means of submitting a virus to the Site or Service, overloading, “flooding,” “spamming,” “mail bombing” or “crashing,” (f) using the Site or Service to send unsolicited correspondence, including, without limitation, promotions or advertisements for products or services (excluding advertisements provided in accordance with these Terms), (g) forging any TCP/IP packet header or any part of the header information in any email or in any posting using the service, or (h) attempting to modify, reverse engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human perceivable form any of the source code used by Social Traffic in providing the Site or Service. Any violation of system or network security may subject You to civil and/or criminal liability.
Termination of use of the service or the Site
Social Traffic reserves the right to terminate your account or your access to the Site immediately, in its sole and absolute discretion, with or without notice to You, and without liability to You, if Social Traffic believes that You have violated any of the Terms, furnished Social Traffic with false or misleading information, failed to make any payments when due or interfered with use of the Site or the Service by others.
In order to ensure the highest quality service for all users of the Site and Service, You agree that Social Traffic or its representatives may access your account and records on a case-by-case basis to investigate complaints or allegations of abuse, infringement of third-party rights, or other unauthorized uses of the Site or the Service.
Disclaimer of all Warranties
SOCIAL TRAFFIC PROVIDES THE SITE AND SERVICE ON AN “AS IS,” AS AVAILABLE, BASIS, WITH ALL FAULTS, AND HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, NON-INFRINGEMENT, NON-INTERFERENCE, COMPATIBILITY OF SOFTWARE PROGRAMS, INTEGRATION, OR THOSE WARRANTIES WHICH MAY ARISE BY COURSE OF DEALING OR COURSE OF TRADE.
SOCIAL TRAFFIC MAKES NO WARRANTY AS TO (I) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THIS SITE OR THE SERVICE, OR (II) THE ACCURACY, COMPLETENESS, RELIABILITY OR CONTENT OF ANY INFORMATION (INCLUDING, BUT NOT LIMITED TO, PRODUCT DESCRIPTIONS), SERVICE, PRODUCTS OR DEALS PROVIDED THROUGH THIS SITE OR BY MERCHANTS. ALSO, THERE IS NO WARRANTY OF LACK OF VIRUSES OR OTHER DISABLING CODE OR CONDITIONS, LACK OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT.
THE ENTIRE RISK ARISING OUT OF THE USE, QUALITY, ACCURACY, EFFORT, OR PERFORMANCE OF THE SITE OR SERVICES IS WITH YOU. IN ADDITION, SOCIAL TRAFFIC DOES NOT WARRANT THE SECURITY OF THE SITE OR SERVICE OR INFORMATION, SOFTWARE, CONTENT, AND FEATURES AVAILABLE THROUGH IT WILL BE UNINTERRUPTED, ERROR-FREE, PROVIDED PROPERLY OR COMPLETELY, OR BE AVAILABLE 24 HOURS PER DAY, 7 DAYS PER WEEK. SOCIAL TRAFFIC, AT ITS DISCRETION, MAY PROVIDE SUPPORT FOR THE SITE OR SERVICE.
Potential Disruption of Service
You acknowledge that there may be interruptions in service or events that are beyond our control. While we use reasonable efforts to keep the Site accessible, the Site may be unavailable from time to time for any reason, including, without limitation, routine maintenance. You understand and acknowledge that due to circumstances both within and outside of our control, Site access may be interrupted, suspended or terminated. Social Traffic retains the right at our sole discretion to deny service, or access to the Site to anyone or any account, at any time and for any reason.
You agree to indemnify, defend and hold harmless Social Traffic, its affiliates, officers, directors, employees, consultants, agents and representatives from any and all third party claims, losses, liability, damages and/or costs (including reasonable attorney fees and costs) arising from your unauthorized or illegal access to or use of the Site or the Service, your material violation of these Terms or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity.
Social Traffic will notify You in writing of any such claim, loss, liability, or demand.
Governing Law and Arbitration
This Agreement will be construed in accordance with and governed by the laws of the province of Ontario, without reference to its rules regarding conflicts of law, except for the arbitration agreement below, which will be subject only to the Federal Arbitration Act. You agree that any disputes, concerns, complaints or claims You may have regarding Social Traffic, the Site or the Service (“Disputes”), will be determined exclusively by arbitration before one arbitrator in an arbitration administered by and governed by the Canadian Arbitration Association (“CAA”).
The venue for any arbitration will be Sarasota, Florida, or the closest available location thereto, pursuant to CAA Arbitration Rules and Procedures. The arbitrator may, in his or her award, allocate all or part of the costs of the arbitration, including arbitration fees and reasonable attorney fees of the prevailing party. Judgment on the award of the arbitrator may be entered in and enforced by any court of competent jurisdiction.
YOU EXPRESSLY AGREE THAT ANY AND ALL DISPUTES RELATING TO THE ENFORCEMENT, BREACH, TERMINATION, SCOPE OR VALIDITY OF THE SHALL BE SUBJECT TO ARBITRATION PURSUANT TO THESE TERMS.
Any arbitration conducted in accordance with the Terms shall be governed exclusively by the Federal Arbitration Act.
If any term or condition in these Terms is found to be unenforceable by an arbitrator or court of competent jurisdiction, all other terms and conditions shall remain unaffected and in full force and effect. No waiver of any breach of any provision of these Terms shall constitute a waiver of any prior, concurrent, or subsequent breach of the same or any other provisions hereof, and no waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.
Should You breach any provisions of the Terms, Social Traffic shall be entitled to recovery of all damages due to your breach, including, without limitation, all costs (including reasonable attorney fees) incurred to enforce its rights under these Terms.
Social Traffic is a Canadian Company, and the Site and Service are controlled, maintained and operated by Social Traffic from its offices in Ontario. Social Traffic makes no representation that any of the materials available on the Site or through the service are available or appropriate for use in other locations.
You understand that your access or use of the Site or the Service should not be construed as Social Traffic’s purposeful availment of the benefits or privilege of doing business in any province other than Ontario, Canada.